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PRIVACY POLICY


We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions regarding the collection, use, and disclosure of Personal Information. By visiting our site, you are accepting the practices described in this Privacy Policy.

How we collect and/or obtain information

We collect and access patient information in a variety of ways, including:
Interviews: In-person interviews are a common way to collect patient data.
Paper forms: Patients can fill out paper forms to provide information.
Online forms: Patients can complete online forms to provide contact information.ata.
Paper forms: Patients can fill out paper forms to provide information.
Information from Other Sources: We may receive information about you from other sources and add it to our account information.

How do we use your information

Patient information is used in many ways, including:
Patient care: Patient information is used to coordinate care and treatment by providing information to doctors, nurses, and other healthcare professionals to help establish diagnoses and provide appropriate treatment.
Billing: Patient information is used to submit insurance claims to Medicare, Medicaid, and other carriers.
Public health: Patient information is used to protect public health by reporting the flu in an area or gunshot wounds to the police.
Health care trends: Patient information is used to analyze trends in health care use, patient characteristics, and quality of care.

Information we share:

There are a few ways that patient information can be shared with others, including:
Treatment purposes: We can share protected health information (PHI) without patient authorization for treatment purposes. This can be done orally, in writing, by phone, fax, or email.
With family and friends: We can share PHI with family or friends if the patient gives permission, the patient is present and does not object, or the provider determines it's in the patient's best interest.
With others involved in care: We can disclose PHI to someone involved in the patient's care, such as a health aide or emergency room physician.
With insurance: Patients can request a copy of their health records and send it to their insurance company. Hospitals and various healthcare facilities may share clinical or summary of care records with other hospitals and ambulatory care providers.

Cookies

Our website only uses essential cookies.

Information Security and Data Retention

Information security is the practice of protecting sensitive information from unauthorized access, use, disclosure, disruption, modification, or destruction

Our information security policy includes tools and processes to:
Prevent, detect, and remediate attacks and threats.
Document processes, threats, and systems that affect information security.
Protect information across devices and locations.


Our data retention policy ensures that information is kept safe and available for intended use while complying with privacy and data protection laws.

The Health Insurance Portability and Accountability Act (HIPAA) requires our company to retain patient records for at least six years.

Links and Websites

There are numerous links to third parties contained on our site. Our Privacy Policy does not apply to those companies' websites, so you should refer to each of those sites to obtain information on their privacy policies. Suppose you cannot find the privacy policy on any of these sites once you have arrived at their site via a link from our site. In that case, you should contact that site directly for more information.

Your Rights and Controls:

The right to control your information
The right to know whether data concerning you is being processed and the right to gain access to it.
The right to ensure data held about you is accurate, and the right to have it corrected.
In some circumstances, you have the right to limit how we process your personal information if we do not have an overriding legal basis to continue processing.
The right to be informed of the information contained in this privacy policy and to answer questions if you ask for more detail about anything contained here.
The right to obtain a copy of the personal data you provided to us in a format you can easily take away and load onto another device.
The right to withdraw consent or object to processing when processing is based upon consent or legitimate interest as the lawful basis, with some exceptions.

Connect With Us

If you have any questions, please call our Customer Care Center at 410-719-1222

In Maryland, dial 711 for TTY/TDD or call TTY at 800-537-7697